Santa's Help Desk
Our team of dedicated helpers is available 24/7 to ensure your Christmas is perfect.
Send a MessageTrack Your Magic
Need to know where your reindeer-powered delivery is? We've got you covered.
Order TrackingGet in Touch
Whether you have a question about our collections, need help with an order, or just want to share some holiday cheer, we're here for you.
Our Workshop
Glen Arbor Street (1735 S 1500 E), Salt Lake City, UT
Dyker Heights, Brooklyn, NY
Call the Elves
+1 (800) 254 -6584
+1 (800) 247-4786
Email Support
hello@mounjarohemp.store
support@mounjarohemp.store
Holiday Hours
Mon - Sun: 24 Hours
(During Festive Season)
Send a Festive Message
Frequently Asked Questions
Find quick answers to the most common inquiries from our festive community.
When is the last day to order for Christmas delivery?
For standard shipping, please order by December 15th. For express shipping, the deadline is December 20th. International deadlines vary by country.
Do you offer international shipping?
Yes! We ship the magic of Christmas to over 50 countries worldwide. Shipping costs and times are calculated at checkout.
Can I return an item if I change my mind?
Absolutely. We offer a 30-day return policy for all unused items in their original packaging. Please see our Refund Policy for more details.
Are your Christmas trees fire-resistant?
Yes, all our artificial trees are made from high-quality, flame-retardant materials to ensure your family's safety.
Do you offer corporate gifting services?
Yes, we have a dedicated team for corporate orders. We can provide custom bundles and branded gift cards for your team.
How do I track my order?
Once your order is dispatched, you will receive an email with a tracking link. You can also track it directly on our website using your order number.
The 2026 Celebration is Coming!
HAPPY NEW YEAR 2026!